Refund Policy
Refund Policy
Refund Policy
Cancellation Period
The user has the right to cancel the ordered services, specifically the "FundingTraders Trading Evaluation," within 14 days of purchasing the services. This cancellation period begins from the date of purchase and ends on the 14th day following the purchase date.
Eligibility for Refund
To be eligible for a refund during the 14-day cancellation period, the user must not have initiated the use of the services by opening any orders on the Evaluation account. If the user has already initiated the use of the services, this refund policy no longer applies, and refunds will not be issued.
Sending Commercial Communications
In course of providing any service, we will politely ask for your consent to receive commercial communications. Through commercial communications, we wish to inform you about our services and future changes. Each of the sent e-mail messages will be labelled as commercial communication and each of them will contain a link for you to be able to unsubscribe from receiving commercial communications. We will be processing your personal data for the purposes of commercial communication for a period of three years since the time you last used our services. After these three years, we will ask you to restore your consent to receiving commercial communications. If you expressly agree to do so, we will pass on your personal contact information to our partner to contact you with his business offer.
Requesting a Refund
To request a refund within the specified cancellation period, the user must contact our customer support team at support@fundingtraders.com and provide the following information:
- Full name
- Account Number
- Date of purchase
- Reason for requesting the refund
Refund Process
Upon receiving a valid refund request, we will process the refund within 2 business days. The refund will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider's policies.
Refund Amount
The refunded amount will be equal to the total cost of the services as specified in the original purchase, minus any applicable fees or charges. If any discounts or promotions were applied to the original purchase, the refund amount will reflect the discounted price.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at support@fundingtraders.com.
By purchasing the FundingTraders Trading Evaluation services, you agree to adhere to and be bound by this refund policy
COMPANY
MCF Group FZCO
ADDRESS
IFZA Business Park, DDP - 001, A1 - 3641379065, Dubai
WEBSITE
https://fundingtraders.com/, https://app.fundingtraders.com/
EMAIL
support@fundingtraders.com
A copy of this agreement is available for both parties on app.fundingtraders.com / Client Section
Cancellation Period
The user has the right to cancel the ordered services, specifically the "FundingTraders Trading Evaluation," within 14 days of purchasing the services. This cancellation period begins from the date of purchase and ends on the 14th day following the purchase date.
Eligibility for Refund
To be eligible for a refund during the 14-day cancellation period, the user must not have initiated the use of the services by opening any orders on the Evaluation account. If the user has already initiated the use of the services, this refund policy no longer applies, and refunds will not be issued.
Sending Commercial Communications
In course of providing any service, we will politely ask for your consent to receive commercial communications. Through commercial communications, we wish to inform you about our services and future changes. Each of the sent e-mail messages will be labelled as commercial communication and each of them will contain a link for you to be able to unsubscribe from receiving commercial communications. We will be processing your personal data for the purposes of commercial communication for a period of three years since the time you last used our services. After these three years, we will ask you to restore your consent to receiving commercial communications. If you expressly agree to do so, we will pass on your personal contact information to our partner to contact you with his business offer.
Requesting a Refund
To request a refund within the specified cancellation period, the user must contact our customer support team at support@fundingtraders.com and provide the following information:
- Full name
- Account Number
- Date of purchase
- Reason for requesting the refund
Refund Process
Upon receiving a valid refund request, we will process the refund within 2 business days. The refund will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider's policies.
Refund Amount
The refunded amount will be equal to the total cost of the services as specified in the original purchase, minus any applicable fees or charges. If any discounts or promotions were applied to the original purchase, the refund amount will reflect the discounted price.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at support@fundingtraders.com.
By purchasing the FundingTraders Trading Evaluation services, you agree to adhere to and be bound by this refund policy
COMPANY
MCF Group FZCO
ADDRESS
IFZA Business Park, DDP - 001, A1 - 3641379065, Dubai
WEBSITE
https://fundingtraders.com/, https://app.fundingtraders.com/
EMAIL
support@fundingtraders.com
A copy of this agreement is available for both parties on app.fundingtraders.com / Client Section
Funding successful traders Worldwide since 2022
Margin trading involves a high level of risk and is not suitable for everyone. You should carefully consider your objectives, financial situation, needs, and level of experience before entering into any margined transactions with Funding Traders Group Ltd., and seek independent advice if necessary. Margin Forex and CFDs are highly leveraged products, which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford to incur losses.
Funding Traders Group Ltd., a Saint Lucia Corporation, registered at The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia, with company number 2025-00298, provides the simulated trading services advertised on www.fundingtraders.com. For more information on simulated trading services provided by Funding Traders please contact support@fundingtraders.com. Funding Traders Group Ltd. does not accept applications from the Afghanistan Kazakhstan, Mongolia, Morocco, Poland, Taiwan, Ukraine, Venezuela, Vietnam, Central African Republic, North Korea, Congo, Zaire, Iran, Iraq, Libya, Mali, Saipan, Somalia, South Sudan, Yemen, Ontario, and the Russian Federation. Metatrader 5 "MT5" services and information on this site are not intended for U.S. citizens/residents and should not be used in jurisdictions where such use would violate applicable laws or regulations.
Trading in financial markets involves high risk, and it is advised not to risk more than one can afford to lose.
Hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.
This website is owned and operated by Funding Traders Group Ltd. of The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia.
This website is owned and operated by MCF GROUP of FundingTraders of DSO-FZCO-24876 IFZA Business Park, DDP, 26656 - 001, A1 - 3641379065 Dubai UAE and RSRD Limited of Suite C Level 7, World Trust Tower, 50 Stanley Street Hong Kong.
GET IN TOUCH:
help@fundingtraders.com
The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia
Funding successful traders Worldwide since 2022
Margin trading involves a high level of risk and is not suitable for everyone. You should carefully consider your objectives, financial situation, needs, and level of experience before entering into any margined transactions with Funding Traders Group Ltd., and seek independent advice if necessary. Margin Forex and CFDs are highly leveraged products, which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford to incur losses.
Funding Traders Group Ltd., a Saint Lucia Corporation, registered at The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia, with company number 2025-00298, provides the simulated trading services advertised on www.fundingtraders.com. For more information on simulated trading services provided by Funding Traders please contact support@fundingtraders.com. Funding Traders Group Ltd. does not accept applications from the Afghanistan Kazakhstan, Mongolia, Morocco, Poland, Taiwan, Ukraine, Venezuela, Vietnam, Central African Republic, North Korea, Congo, Zaire, Iran, Iraq, Libya, Mali, Saipan, Somalia, South Sudan, Yemen, Ontario, and the Russian Federation. Metatrader 5 "MT5" services and information on this site are not intended for U.S. citizens/residents and should not be used in jurisdictions where such use would violate applicable laws or regulations.
Trading in financial markets involves high risk, and it is advised not to risk more than one can afford to lose.
Hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.
This website is owned and operated by Funding Traders Group Ltd. of The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia.
This website is owned and operated by MCF GROUP of FundingTraders of DSO-FZCO-24876 IFZA Business Park, DDP, 26656 - 001, A1 - 3641379065 Dubai UAE and RSRD Limited of Suite C Level 7, World Trust Tower, 50 Stanley Street Hong Kong.
GET IN TOUCH:
help@fundingtraders.com
The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia
Funding successful traders Worldwide since 2022
Margin trading involves a high level of risk and is not suitable for everyone. You should carefully consider your objectives, financial situation, needs, and level of experience before entering into any margined transactions with Funding Traders Group Ltd., and seek independent advice if necessary. Margin Forex and CFDs are highly leveraged products, which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford to incur losses.
Funding Traders Group Ltd., a Saint Lucia Corporation, registered at The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia, with company number 2025-00298, provides the simulated trading services advertised on www.fundingtraders.com. For more information on simulated trading services provided by Funding Traders please contact support@fundingtraders.com. Funding Traders Group Ltd. does not accept applications from the Afghanistan Kazakhstan, Mongolia, Morocco, Poland, Taiwan, Ukraine, Venezuela, Vietnam, Central African Republic, North Korea, Congo, Zaire, Iran, Iraq, Libya, Mali, Saipan, Somalia, South Sudan, Yemen, Ontario, and the Russian Federation. Metatrader 5 "MT5" services and information on this site are not intended for U.S. citizens/residents and should not be used in jurisdictions where such use would violate applicable laws or regulations.
Trading in financial markets involves high risk, and it is advised not to risk more than one can afford to lose.
Hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.
This website is owned and operated by Funding Traders Group Ltd. of The Sotheby Building, Ground Floor, Rodney Village, Rodney Bay, Gros-Islet, St. Lucia.
This website is owned and operated by MCF GROUP of FundingTraders of DSO-FZCO-24876 IFZA Business Park, DDP, 26656 - 001, A1 - 3641379065 Dubai UAE and RSRD Limited of Suite C Level 7, World Trust Tower, 50 Stanley Street Hong Kong.
GET IN TOUCH:
help@fundingtraders.com
The Sotheby Building, Ground Floor, Rodney Village
Rodney Bay, Gros-Islet, St. Lucia
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